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$12 Flat rate shipping or Free shipping over $100 (Some items from Amerock & Richelieu are on backorder)
$12 Flat rate shipping or Free shipping over $100 (Some items from Amerock & Richelieu are on backorder)

$12 flat rate shipping anywhere in the USA or Free shipping over $100

 

 

Shipping with RTA Kitchen & Bath 

 

backorders

Some items from brands like Amerock or Richelieu are on back order. Once you place your order we will get a better idea of the exact date. Since covid a lot of companies are still experiencing stock issues and the date we gave you could get pushed back. We will reach out to you via email If you have any questions please chat with us using the chat box on the right.

 

Shipping policy

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 15 days of receiving your shipping confirmation email, please contact us at sales@rtakb.com with your name and order number, and we will look into it for you.

 

Refunds, returns, and exchanges

We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. Items like rev a shelf, richelieu and cabinet hardware products may be subject to a 30% restocking fee. If your not sure what brand you ordered please email us sales@rtakb.com with your name and order number.

In the event that your order arrives damaged in any way, please email us as soon as possible at sales@rtakb.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at sales@rtakb.com